Effective Date: Jan. 01, 2026

This Privacy Policy describes how Victoria Tech Innovations, Inc. DBA: koreasimstore.com (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, place an order, sign up for emails, or contact us.

By using our website, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, billing address, and phone number (if provided).
• Order and payment information: order details, purchased products, transaction amounts, and limited payment-related information (most full card details are processed by third-party payment processors, not stored directly by us).
• Technical and usage information: IP address, browser type, device information, operating system, pages viewed, time spent on pages, and other usage data collected through cookies and similar technologies.
• Communication data: messages, emails, or other information you send when you contact us or submit inquiries.
• Marketing preferences: your choices regarding receiving promotions or newsletters from us.

2. How We Collect Information

We collect information when you:

• Visit or browse our website;
• Place an order or attempt to place an order;
• Create an account (if this feature is available);
• Subscribe to our newsletter or promotional emails;
• Fill out forms or contact us;
• Interact with cookies, analytics scripts, or similar technologies.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders, including sending digital vouchers, codes, or confirmations.
• To process payments and prevent fraudulent transactions.
• To provide customer service, respond to inquiries, and support you with redemption issues where possible.
• To operate, maintain, and improve our website, services, and user experience.
• To send important notifications, such as order confirmations, updates, and changes to our terms or policies.
• To send marketing communications (such as promotions, offers, or news) if you have subscribed or where permitted by law. You can opt out at any time.
• To comply with legal obligations and respond to lawful requests by public authorities.

4. Cookies and Analytics

We may use cookies, pixels, and similar technologies to:

• Remember your preferences and settings;
• Understand how visitors use our site;
• Improve our services and website performance;
• Support marketing and advertising (where applicable).

You can manage or disable cookies through your browser settings. If you choose to disable cookies, some features of the site may not function properly.

5. Shopify and Other Service Providers

Our store may be hosted on Shopify or a similar e-commerce platform. These platforms provide the technical framework to run our online store and may process personal information on our behalf.

We also use other service providers for functions such as:

• Payment processing;
• Website hosting;
• Email delivery and marketing;
• Analytics and performance monitoring;
• Fraud prevention and security;
• Customer support tools.

Service providers are allowed to access personal information only as needed to perform services on our behalf and are required to handle it in accordance with applicable laws and appropriate safeguards.

6. Payments

Payments may be processed by third-party payment processors. These processors receive the information necessary to verify and complete your payment. We do not generally store full credit card numbers or sensitive payment details on our own servers.

Your use of third-party payment services is subject to their own terms and privacy policies.

7. Email Marketing

If you subscribe to our mailing list, we may send you emails about new products, special offers, and other updates. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us at info@koreasimstore.com.

8. Google reCAPTCHA and Security Tools

Our website may use tools such as Google reCAPTCHA to help prevent spam and abuse on forms. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

We may also use additional security and anti-fraud tools to protect our website and our users.

9. Sharing of Personal Information

We do not sell your personal information for cash. We may share your information in the following situations:

• With service providers performing services on our behalf (as described above).
• With payment processors to complete your transactions.
• When required by law, legal process, or governmental request.
• When necessary to protect our legal rights, users, or business operations.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets.

10. Data Retention

We retain personal information for as long as necessary to:

• Complete your orders and provide services;
• Maintain business and accounting records as required by law;
• Resolve disputes and enforce our agreements;
• Support legitimate business needs consistent with applicable law.

After these periods, we may delete or anonymize your personal information, unless a longer retention period is required or permitted by law.

11. Your Rights

Depending on your location and applicable law, you may have rights such as:

• The right to access the personal information we hold about you;
• The right to request correction or update of inaccurate or incomplete information;
• The right to request deletion of your personal information, subject to legal retention requirements;
• The right to object to or restrict certain types of processing;
• The right to withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at info@koreasimstore.com. We may need to verify your identity before responding to your request.

12. Security

We use reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure.

13. International Transfers

Our business is based in CA, USA, and your information may be stored or processed in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from those in your country of residence.

Where required by law, we will implement appropriate safeguards for cross-border data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the website after any changes have been posted will constitute your acceptance of the updated Policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: