Effective Date: Jan. 01, 2026

Welcome to koreasimstore.com (“we,” “us,” or “our”). These Terms of Service govern your use of our website and the purchase of digital voucher products sold through our site. The website is operated by Victoria Tech Innovations, Inc. DBA: koreasimstore.com.

1. Nature of Our Products

Our website does not directly sell or ship physical goods. We sell digital vouchers, codes, confirmations, or similar redemption rights (“vouchers”) that may be used to pick up or receive physical goods or services from designated third-party stores, pickup locations, or partners.

2. Product Information

We make reasonable efforts to describe our voucher products accurately, including redemption conditions, eligible locations, validity periods, and important limitations. However, you are responsible for reviewing all product details, restrictions, and instructions on the product page before placing an order.

3. Orders

By placing an order on our site, you agree that:

• You are legally authorized to use the payment method provided.
• The information you provide is accurate and complete.
• You understand that the product purchased is a digital voucher, not a shipped physical item.

We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases involving suspected fraud, pricing errors, unavailable offers, or violations of these Terms.

4. Delivery of Digital Vouchers

Voucher products may be delivered by email, QR code, on-screen confirmation, account page, or other digital method. It is your responsibility to provide a correct email address and to check your inbox, spam folder, and order details. We are not responsible for non-delivery caused by incorrect contact information entered by you.

5. Redemption Conditions

Voucher redemption is subject to the conditions stated on the relevant product page, including but not limited to:

• Pickup location and provider
• Validity period and expiration date
• Redemption instructions and procedures
• Quantity or usage limitations
• Identification or verification requirements

If you do not follow the redemption instructions or attempt to redeem a voucher after its expiration date, the voucher may become invalid without a right to refund.

6. Third-Party Pickup Locations and Partners

Physical goods or services connected to a voucher may be provided by third-party stores, partners, or pickup locations. We do not control their operating hours, inventory levels, service quality, staff, or local policies.

Issues related to in-store experience, stock availability, delays, or local pickup conditions are generally handled by the relevant third party. However, you may contact us and we will make reasonable efforts to assist you in communicating with the partner where appropriate.

7. Pricing and Payment

All prices are shown as listed on the website at the time of purchase unless there is an obvious pricing error. Payment must be completed using an approved payment method before delivery of the voucher product.

You are responsible for any taxes, card fees, currency conversion charges, or similar charges associated with your purchase, unless otherwise required by applicable law.

8. Refunds and Cancellations

Because our products are digital vouchers that may be issued and viewable immediately after payment, all sales are generally final once the voucher, code, QR code, or confirmation has been issued, regardless of whether it has been redeemed.

Refunds or replacements may be considered only in limited circumstances, such as:

• We issued the wrong voucher product compared to your order;
• The voucher was not delivered due to a verified system error on our side;
• The voucher cannot be redeemed due to a confirmed issue directly caused by us or our systems and the issue cannot reasonably be corrected.

We may deny refunds in situations including (but not limited to):

• You changed your mind after purchase;
• You failed to review the redemption terms or device/location requirements before purchase;
• The voucher expired due to your delay or inaction;
• You failed to follow the redemption instructions correctly;
• The issue is caused solely by the third-party pickup location and is outside our direct control, unless otherwise required by law.

Any specific refund or exchange rules stated on individual product pages or a separate Refund Policy page will prevail over this general clause where they differ.

9. No Cash Value and Restrictions

Unless required by law or expressly stated on the product page:

• Vouchers have no cash value.
• Vouchers are not redeemable for cash.
• Vouchers may not be resold, transferred, or exchanged, except as we expressly allow.

We reserve the right to reject or void vouchers obtained or used fraudulently, illegally, or in violation of these Terms.

10. Prohibited Use

You agree not to:

• Use the site for any unlawful purpose;
• Submit false, inaccurate, or misleading information;
• Attempt fraud, chargeback abuse, or unauthorized payment use;
• Interfere with or disrupt the operation, security, or integrity of the website;
• Copy, reproduce, distribute, or exploit any part of the site or its content without our prior written permission.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, layouts, and branding, is owned by Victoria Tech Innovations, Inc. or used with permission and is protected by applicable intellectual property laws. You may not use our intellectual property without prior written consent.

12. Disclaimer

To the maximum extent permitted by law, we provide the website and digital voucher products on an “as is” and “as available” basis and do not make any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or continuous availability.

We do not guarantee uninterrupted or error-free operation of the website or continuous availability of any specific third-party redemption location or offer.

13. Limitation of Liability

To the fullest extent permitted by law, Victoria Tech Innovations, Inc. DBA: koreasimstore.com is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of opportunities, travel costs, or inconvenience arising from or related to your use of the website, vouchers, or any associated third-party services.

Where our liability cannot be excluded under applicable law, our total aggregate liability for any claim relating to your use of the site or purchase of vouchers will be limited to the amount you paid for the specific voucher giving rise to the claim.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of CA, USA, without regard to its conflict of law principles, except where mandatory consumer protection laws of your local jurisdiction apply.

15. Contact

If you have questions about these Terms, please contact us at: